All Inclusive Fertility Care Services
Patient excellence
Southside Procedure Centre is committed to the ongoing improvement of patient care in all areas.
While our top priorities are delivering quality patient care and managing risks, Southside Procedure Centre continues to focus on improvements that will keep it at the forefront of health care delivery.
Here at Southside Procedure Centre we pride ourself on listening and responding to the needs of our patients.
We continually evaluate and improve all aspects of our performance through customer satisfaction surveys and formal feedback processes.
The Board, Medical Advisory Committee, Clinical Practices Committee and Audit & Risk Committee endeavour at all times to fulfil their governance responsibilities by demonstrating leadership in safety and quality, supporting Southside Procedure Centre staff and accredited medical practitioners in their efforts to provide safe, high-quality care.
Southside Procedure Centre has a strong commitment to patient safety and quality and this is reflected in our organisation-wide approach to:
- Reviewing and improving on a continuous basis the performance of our patient safety and quality systems
- Assisting our medical officers to monitor the safety and quality of care they provide
- Ensuring accountability for the safety and quality of care at all levels of our organisation
