One-stop centre
Providing patients with a convenient, all-inclusive service in one central and exclusive location.
Personal care
Bringing together highly regarded specialists, scientists and support staff to provide you with premium care centred around you.
Patient experience
Committed to ongoing improvement of patient care in all areas to give you the best patient experience.
Your personalised treatment
Created with a vision to provide patients with convenient, all-inclusive healthcare services in one central and exclusive location, Southside Procedure Centre brings together highly regarded specialists, scientists and support staff to provide you with premium care and services.
Built with your comfort in mind, the Southside Procedure Centre offers a warm, welcoming, and tranquil environment.
Patients can access an exclusive range of on-site fertility services, in this state-of-the-art care facility.
Complete fertility care, centred around you in an exclusive location
With a team of experts and carers, we will ensure you get the best patient experience during your stay.
- Same day procedures
- Speedier recovery time
- Reduced risk of hospital infections
- Personalised care plan
All-inclusive services
At the Southside Procedure Centre, you will benefit from convenient all-inclusive services managed by a team of highly regarded medical specialists, anaesthetists, scientists, nurses, and support staff. Services include (but are not limited to):
- Egg collection
- Sperm collection
- Embryo transfers
- Testicular biopsy
- Testicular aspiration
- Endometrial biopsy
- Intra-Uterine Insemination (IUI)
Southside Procedure Centre Net Promoter Score®
Satisfied patients(Promoters)
8% Neither satisfied or dissatisfied patients (Passives)
1% Unsatisfied patients (Detractors)
At Southside Procedure Centre we are committed to providing patients with exceptional care and we seek feedback to continually improve the service that we provide to our patients and their carer’s.
We encourage our patients to complete a survey following their procedure, and included in the survey there is a Net Promoter Score (NPS) question, Would you recommend Southside Procedure Centre to their family or friends?
An NPS is an index ranging from 0 to 100 and measures the willingness of patients to recommend a hospital’s services to others.
To calculate the NPS, the percentage of unsatisfied patients (or detractors) is subtracted from the percentage of satisfied patients (or advocates). The higher the score, the greater the number of satisfied patients that would recommend the hospital. To get access to the history of Southside Procedure Centre’s NPS, click here.
During the month of April – June 2024, our survey sample size was 143, with a survey response rate of 72%. The results show that 90% of respondents would highly recommend Southside Procedure Centre to their family or friends.
Conveniently located
Located within walking distance from public transport and across the road from three major shopping precincts, we also have a pathology collection centre in the same building and are closely located to several other medical services.
Sunnybank Private Specialist Centre,
Level 2,
245 McCullough Street,
Sunnybank, Brisbane,
QLD 4109
