We value your feedback
At Southside Procedure Centre we are focused on the continuous improvement of patient care, and value your feedback. As a consumer of the services we provide at Southside Procedure Centre, we welcome both your feedback and your suggestions. Your honest feedback is very important to us and any suggestions for improvement you may have will be valued and welcomed.
If you did not complete our Patient Satisfaction Survey in the recovery area, then we ask that you complete it online after you get home.
If there is any aspect of your care that you are unhappy with, please contact the Nursing Manager at info@southsideprocedurecentre.com.au. We will promptly acknowledge and investigate any complaint and communicate the outcome and any recommendations with you. If your complaint is unresolved you can contact:
The Office of the Health Ombudsman
PO BOX 13281 George Street, Brisbane QLD 4003
Tel: 133 646.
Web: https://www.oho.qld.gov.au/
Privacy hotline: 1300 363 992
